Types of Communication Skills

The word “communication” originates from the Latin word “communes” which means “common”. Communication is a conversation between two people or among small or large groups. Communication literally means sharing of ideas, information, knowledge and feelings in such a way that the person next to you understands your conversation clearly and completely. Communication skills is the ability to use oral and body language for sharing ideas and information among the peoples.

Process of communication skills

Communication always takes place between two people or among more than two people or groups.

We can also do conversation with our senses. All human beings have four senses: audio, visual, touch and smell. Let me elaborate these senses for your better communication. For instance, the ringing of the bell tells us about the calls coming or someone at the door or time to wake up. 

With visual senses, we can see good things; we can see what the time is or we can also see through the window that who is standing at our door. With sense of touch, we can feel the hotness or coldness of the weather. With our sense of smell, we can smell what’s being cooked in the kitchen, or we can also smell the food for assuring that is it good for eating or not.

Communication can also take place between a teacher and a student. For instance, if a teacher satisfies her student with her explanations, then her communication skills are good, if she can’t do that, then her communication skills need to be improved. 

Types of communication skills

Following are the different types of communication skills:

Intrapersonal Communication 

Intrapersonal communication is defined as where a person talks to herself/himself. Talking to self means you may read loudly while reading, speaking to yourself in loneliness, or thinking about ideas.

Intrapersonal communication is also beneficial for solving complex problems in your mind.

For instance;

  • What do you want to do in your life?
  • What do you want to wear?
  • Where should you go for picnic?
  • What should you cook for breakfast? 
  • What should you do for your children’s better life?

You can think all these things only in intrapersonal communication as it is related to your personal life.

Interpersonal communication 

Interpersonal communication is defined as where there is a two way communication. Two 

Way communication means communication between two or more than persons. In two way communications, you can share your ideas, information, feelings, emotions and knowledge.

If your communication skills are good, you can build strong and positive relations with the person with whom you are talking. Your good relationship can be built by sharing good ideas, positive information, knowledge and you may satisfy her with your communication.

Interpersonal communication is very important in one’s life.

Intergroup communication 

Intergroup communication is defined as communication within a small group. Small group means it may be your classroom group, your business group, your family group, your friends group, or your company group where you are working.

For communication in a group, your communication skills must be good enough that you may satisfy your group with your communication. If you do this, your relationships with your group members shall be good and they will be able to understand you and share their problems with you. 

Mass communication 

Mass communication is defined as a communication with a massive number of people or with billions of peoples. You can communicate with them through television, radio or giving presentation on a stage in front of massive number of peoples.

The important function of mass communication is that you can share your ideas, information and knowledge on internet or social media from which people get benefit.

The second important function of mass communication is that it can entertain masses through internet or television by showing positive videos which are beneficial for the public.

Verbal communication 

Verbal communication is defined as a communication in which words are used for conveying a message. The conveyed message may be in a written form or an oral form.

Here are some examples of verbal communication in a written form or in an oral form.

  • Letters
  • Texts 
  • Emails
  • Face to face conversation 

Advantages of verbal communication 

Time saving

Time is very precious in everyone’s life and a lot of people don’t have enough time for communication. Such types of people communicate in written form which will be helpful for such type of persons.

Quick feedback

Whenever you are doing oral communication with someone, your message once delivered can’t be replaced. If you commit a mistake while communicating, you will get your feedbacks quickly, since that person will be in front of you and she will point out your mistakes quickly.

Complete understanding 

If your communication skills are good enough, the person with whom you are communicating will understand you completely. If you can’t do so, you need to improve your communication skills.

Disadvantages of verbal communication

Following are the disadvantages of verbal communication: 

Short period of longevity

The main disadvantage of verbal communication is the short period of longevity. It means when a sender sends a message to the receiver, if receiver has forgotten the message, it will be difficult for the receiver to recall it.

Cannot be corrected, when sent

The other main disadvantage of verbal communication is that once you delivered a message to someone, it can’t be rectified.

Unnecessary information 

While sharing your ideas, feelings and information orally, it may include unnecessary information which may distract you from your communication.

Non-verbal communication 

Nonverbal communication is defined as communication in which the message is conveyed through body language or gestures. It may include your eye contact, facial expressions and hands gesturing.

Advantages of nonverbal communication

Following are the advantages of nonverbal communication: 

Easy presentation 

Information and ideas can easily be presented by nonverbal communication and can easily be understood by other persons through body language, eye contact and gestures.

Substituting 

Verbal communication can also be substituted by nonverbal communication. For instance, while communicating, someone is making noise, you can use your hands and bring it to lips as a need for quiet, or you can answer the questions with the help of your facial expressions and you can also use “node” instead of “yes”.

Help to handicapped people 

Nonverbal communication is very helpful for handicapped persons or for those who are duff and dumb. They can’t listen what you are saying but they can understand your conversation if you use nonverbal communication. 

Listening 

Listening is the most important form of communication. Most of the people prefer speaking to listening. If you don’t listen to the listener, how you will understand what the listener is trying to deliver you. So, while communicating, you must prefer listening to speaking. If you do so, you will understand in a better way what the speaker is trying to deliver.

Forms of listening 

Ignoring listening 

Ignoring listening means ignoring someone while communicating and it is the lowest level of communication.

For instance; while communicating in a group, if you are distracted by anything, the group will get the impression that you are ignoring them. 

Pretending listening 

Pretending listeners are not interested to listen to you but they listen to your some words or some chunks of conversation as they are not paying full attention to you. They indicate that they listen to you by showing some gestures or by nodding the head.

Selective listening 

It is a skill that anyone can adopt or improve. It means the listener listens to only those parts of conversation in which she is interested and she mostly ignores the rest of the conversation.

Attentive listening 

Attentive listening means paying full attention towards the speaker and trying to understand what is being delivered. You can also understand the speaker by her nonverbal communication such as her tone, body language, or eye contact.